• info@pulsepe.com
  • 900-500-9296

Privacy Policy

M/s. DBDK Payment Solutions Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at Shop no 203,Possible Triangle,Mavdi Main Road,Near Sanskar Sanidhya,Mavdi, Rajkot-Gujarat (hereinafter referred to as “Company”, “we”, “us” or “our”) owns and operates the website www.pulsepe.com (hereinafter referred to as the “Website”). The Company provides a digital platform for banking and financial services tailored to modern Indian businesses, including but not limited to ecommerce brands and merchants (hereinafter referred to as the “Services”).

For the purpose of this Privacy Policy, “you”, “your”, or “User” shall mean any natural or legal person visiting or interacting with the Website or availing the Services.

By accessing or using PulsePe, you signify your explicit consent to this Privacy Policy and the collection, use, storage, disclosure, and transfer of your information in the manner described herein.


1. Links to Other Websites

The Website may contain links to external websites. Please note that once you leave our domain, the Company is not responsible for the privacy practices or the content of such third-party sites. We advise Users to review the privacy policies of these external websites before disclosing any personal information.


2. Competency to Contract

By using this Website, you affirm that:

  • You are at least 18 years old and legally competent to enter into a binding contract; or

  • You are acting as an authorized representative of a company or legal entity and have the necessary permissions to agree to this Privacy Policy on their behalf.

If you do not satisfy these criteria, please refrain from using the Website or Services.


3. Collection of Information

We collect the following categories of User Information:

3.1 Information provided by the User: This includes personal and business details such as name, email, phone number, address, identity proofs, company details, banking and financial information, and other information voluntarily submitted while registering or availing our Services.

3.2 Automatically collected information: Includes IP address, browser type, operating system, device details, location data, interaction timestamps, and website usage patterns.

3.3 Information from third parties: We may obtain data from business partners, analytics tools, social platforms, and affiliates as permitted by law.


4. Usage of User Information

Collected information may be used for:

  • Fulfilling the requested Services

  • Financial tracking and reporting

  • Compliance with legal and regulatory obligations

  • Conducting analytics, research, and product development

  • Communication via Email, SMS, or WhatsApp regarding Services

  • Internal operations, quality assurance, and customer support

  • Marketing of related services (opt-out option available)

  • Legal enforcement, dispute resolution, or fraud prevention

Note: Data obtained from Google APIs shall be used in adherence to the Chrome Web Store User Data Policy, including Limited Use provisions.


5. Data Analytics and Benchmarking

We may leverage user data for:

  • Personalizing your experience

  • Market intelligence and trend analysis

  • Location-based features and service improvements

You have the right to object to data processing based on legitimate interests. Write to info@pulsepe.com to exercise this right.


6. Data Storage

Your data will be stored in secure environments in India, and its processing will comply with applicable Indian laws.


7. Dissemination of Data

We may share User Information with:

  • Our affiliates, partners, and vendors

  • Governmental or regulatory authorities as per applicable law

  • Potential investors or acquirers, in case of a business transition

No sensitive data shall be shared without due cause or legal requirement.


8. Third-Party Service Providers

DBDK Payment Solutions may engage third parties for:

  • Hosting and infrastructure

  • Analytics and communication

  • Customer support and payment facilitation

These providers will access only the data necessary for their tasks and are contractually bound to maintain confidentiality.


9. Data Security

We deploy appropriate technical and organizational measures to safeguard your data. However, we cannot guarantee absolute protection from breaches, unauthorized access, or unforeseen incidents. Use of the platform is at your own risk.


10. Data Retention

User data may be retained as long as required to:

  • Deliver Services

  • Comply with regulatory and audit obligations

  • Settle disputes and enforce agreements


11. Legal Disclosures (per IT Rules, 2011)

We may disclose Personal Information:

  • With user consent

  • In response to legal processes

  • To prevent fraud, security threats, or misuse

  • To comply with lawful requests from enforcement agencies


12 & 13. Cookies

We may use cookies or similar technologies (through third-party services) to enhance your experience. You may disable cookies via browser settings, although this may impact certain functionalities.


14. Contact

For concerns or queries about this Privacy Policy, please contact us at:

Email: info@pulsepe.com
Grievance Officer: Mr. Dhaval Bhanderi


15. Scope

This policy applies solely to DBDK Payment Solutions Private Limited and its website www.pulsepe.com. It does not cover other services or platforms unless explicitly mentioned.


16. Updates

We reserve the right to revise this Privacy Policy periodically. Updates will be reflected on this page, and continued use of our platform post updates implies acceptance.


17. Consent

By using this Website, you consent to the terms outlined in this Privacy Policy and the processing of your personal information as per its provisions.


18. User Declarations

  1. I acknowledge the collection and use of my data.

  2. I understand the purpose of data collection.

  3. I consent to the sharing of my data with relevant parties.

  4. I am aware of my rights regarding data submission and withdrawal of consent.

  5. I have read and understood this Privacy Policy.


19. Disclaimer

The Company shall not be responsible for any unintended disclosure, delay, or error in data management, whether due to technical error, third-party actions, or unauthorized access beyond its control.


20. Grievance Redressal

In accordance with the Information Technology Act, 2000 and associated rules, the designated grievance officer is:

Mr. Dhaval Bhanderi
Email: info@pulsepe.com

Do you want to get our quality service for your business?